FAQs

How can I contact Anmol?

For any inquiries or assistance, please email us at shopanmolstore@gmail.com. Our dedicated customer service team is here to help!

Do you ship worldwide?

Yes, Anmol offers global shipping.

Where do you ship from?

Our products are shipped directly from Hong Kong.

Can I change or cancel my order?

To ensure speedy delivery, changes or cancellations must be requested within 12 hours of placing an order. Unfortunately, requests made after this period cannot be accommodated. However, you may return the order post-receipt for a full refund.

What payment methods do you accept?

We accept all major credit cards including VISA, Mastercard, AMEX, as well as PayPal.

When will my order be processed?

Orders are processed between Monday and Friday and are typically shipped the next day after processing. Please allow 1-3 business days for processing, especially during holidays and sale seasons.

How long will it take to receive my order?

Orders typically arrive within 2-4 weeks, depending on demand and shipping location.

What if I don't receive my order?

If your order has not arrived within 30 days after shipping, you are eligible for a full refund.

Will I be charged with customs and taxes?

Prices are displayed tax-free in US Dollars. You may be responsible for duties and taxes determined by your local customs office upon arrival. These charges are not covered by us.

How do I return an item?

For returns, please contact us directly at shopanmolstore@gmail.com.

What if the items I received are defective, incorrect, or damaged?

If your items are not as expected, please contact us immediately with your order number and photos of the items. We are committed to resolving any issues promptly.

When will I receive my refund?

Refunds are credited to the original payment method within 7-10 business days of receiving the returned item or cancellation request. For any delays, please contact your bank or card issuer as processing times can vary.